I’ve been creating awesome user and developer experiences for more than 6 years. I’m passionate about delivering the right content at the right time so people can get things done.
I dabble in full-stack development. Whether it’s creating custom web help or building tools to streamline publishing, I do everything I can to deliver intuitive and delightful user experiences.
- Senior Technical Writer, Twitch, 7/2017 – Present
- Principal UX Content Writer, Symantec Corp, 10/2014 – 7/2017
- Technical Writer, Laserfiche, 9/2011 – 10/2014
- Research Assistant (Technical Writer), Appalachian State University, 1/2010 – 5/2011
- M.A. in Public History at Appalachian State University
- B.A. in History at the University of North Carolina Greensboro
- Developer and user experience content
- Online help systems
- Information architecture
- Content strategy
- Documentation publishing applications
- Regular expressions and text processing
- Help analytics and metrics