Eric Cressey

Tech writer - Content strategist - Developer


I’ve been creating awesome user and developer experiences for more than 6 years. I’m passionate about delivering the right content at the right time so people can get things done.

I dabble in full-stack development. Whether it’s creating custom web help or building tools to streamline publishing, I do everything I can to deliver intuitive and delightful user experiences.


  • Senior Technical Writer, Twitch, 7/2017 – Present
  • Principal UX Content Writer, Symantec Corp, 10/2014 – 7/2017
  • Technical Writer, Laserfiche, 9/2011 – 10/2014
  • Research Assistant (Technical Writer), Appalachian State University, 1/2010 – 5/2011


  • M.A. in Public History at Appalachian State University
  • B.A. in History at the University of North Carolina Greensboro


  • Developer and user experience content
  • Online help systems
  • Information architecture
  • Content strategy
  • Documentation publishing applications
  • Regular expressions and text processing
  • Help analytics and metrics