I’ve been creating awesome user and developer experiences for more than 6 years. I’m passionate about delivering the right content at the right time so people can get things done.

I dabble in full-stack development. Whether it’s creating custom web help or building tools to streamline publishing, I do everything I can to deliver intuitive and delightful user experiences.

Experience

• Senior Technical Writer, Twitch, 7/2017 – Present
• Principal UX Content Writer, Symantec Corp, 10/2014 – 7/2017
• Technical Writer, Laserfiche, 9/2011 – 10/2014
• Research Assistant (Technical Writer), Appalachian State University, 1/2010 – 5/2011

Education

• M.A. in Public History at Appalachian State University
• B.A. in History at the University of North Carolina Greensboro

Specialties

• Developer and user experience content
• Online help systems
• Information architecture
• Content strategy
• Documentation publishing applications
• Regular expressions and text processing
• Help analytics and metrics